Changing the way your business runs is about more than just moving machines. It means working with people, too. Experts estimate that 80 percent of becoming a customer-focused business or Lean enterprise is culture-related. The way employees work, their attitudes toward work and change, their relationships with each other and management — it all has an impact on how well (or poorly) change is adopted and sustained. Which is why WMEP offers these specific solutions focused on the “people” issues involved in business transformation. To ensure that the time, effort and money you put into your change efforts isn’t wasted.